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At Thomas Pixels, we believe that every snapshot tells a story, and were here to help you capture yours with the finest photography equipment. Founded by passionate photographers who know the thrill of a perfect shot, our mission is to provide gear that empowers creativity and elevates your craft. From cutting-edge cameras to innovative lenses, each product is handpicked to inspire and ignite your imagination. Were not just selling equipment; were connecting you to a community of fellow creators. Join us on this journey and trust that Thomas Pixels will equip you with the tools to turn your visions into vibrant realities. Explore our collection today, and lets create something beautiful together!

Terms and Conditions

Welcome to Thomas Pixels. These Terms and Conditions (“Terms”) govern your use of our website, services, and purchases. By accessing or using Thomas Pixels, you agree to comply with and be bound by these Terms.

1. General

  • Thomas Pixels operates this website and provides related services.
  • We reserve the right to update or modify these Terms at any time without prior notice.

2. Payment

  • We currently only accept Cash on Delivery (COD) as a payment method.
  • Electronic payment methods (credit/debit cards, UPI, PayPal, etc.) are not accepted at this time.

3. Orders & Shipping

  • Orders are typically processed and shipped within 3 business days.
  • Delivery is estimated within 7–10 business days from shipment.
  • Delivery times may vary depending on your location and courier service availability.
  • Thomas Pixels is not responsible for delays caused by external factors such as courier issues, weather, or regional restrictions.

4. Returns & Refunds

  • Returns are accepted within 24 hours of delivery.
  • Refunds are processed within 3 business days once the return is approved.
  • Refunds are issued via online transfer only.
  • Returned items must be unused, in original packaging, and in the same condition as received.

5. User Responsibilities

When using our services, you agree not to:

  • Provide false or misleading information during checkout.
  • Misuse our website or services for unlawful or fraudulent purposes.
  • Violate applicable laws or third-party rights.

6. Limitation of Liability

  • Thomas Pixels shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
  • Our maximum liability is limited to the total purchase price of the order.

7. Intellectual Property

  • All content, branding, designs, and materials provided by Thomas Pixels are the intellectual property of the company.
  • Unauthorized use, reproduction, or distribution of any materials is strictly prohibited.

8. Contact Us

For questions or concerns about these Terms, please contact us:

Thomas Pixels
Email: [email protected]