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At Thomas Pixels, we believe that every snapshot tells a story, and were here to help you capture yours with the finest photography equipment. Founded by passionate photographers who know the thrill of a perfect shot, our mission is to provide gear that empowers creativity and elevates your craft. From cutting-edge cameras to innovative lenses, each product is handpicked to inspire and ignite your imagination. Were not just selling equipment; were connecting you to a community of fellow creators. Join us on this journey and trust that Thomas Pixels will equip you with the tools to turn your visions into vibrant realities. Explore our collection today, and lets create something beautiful together!

Returns and Refunds Policy

At Thomas Pixels, we value customer satisfaction and aim to provide a smooth experience. Please review our return and refund guidelines below:

1. Returns

Returns are accepted within 24 hours of delivery.
To initiate a return, customers must contact us at [email protected] with order details and reason for return.
Returns are handled via online transfer arrangements as instructed by our support team.
Items must be unused, in original packaging, and in the same condition as received.

2. Refunds

Once the returned item is approved, a refund will be processed within 3 business days.
Refunds will be issued via online transfer only.
Shipping charges (if applicable) are non-refundable.

3. Non-Returnable Items

The following are not eligible for return or refund:

Items returned after the 24-hour return window.
Products damaged due to misuse, negligence, or improper handling.
Customized or final-sale products.

4. Contact Us

For return or refund requests, please contact us:

Thomas Pixels
Email: [email protected]